Support

Support

Help with diary entries, data handling, Health access, weather, optional ads, purchases, and feedback.

Contact

programmingfeelsgood@gmail.com

This opens your mail app. We generally aim to reply within a few days.

When possible, include the device model, OS version, app version and build number, what happened, and the steps immediately before it happened. Avoid sending health or location details that are not needed for support.

Frequently asked questions

Where are my records stored?

Diary entries, pain maps, notes, and captured weather, pressure, and Health snapshots are primarily stored on your device. The app currently has no account sync or web dashboard.

Weather or pressure could not be retrieved.

Check location permission and your network connection. A third-party weather service may also be temporarily unavailable. Your diary entry is still saved, and you can retry missing data from its detail screen.

Apple Health values are missing.

Turn on Health integration in the app and choose the relevant data types in Apple’s permission sheet. Apple does not reveal individual read-permission status to apps, so the app may be unable to distinguish unavailable data from a denied data type.

Reminders are not arriving.

Check both the diary reminder switch in the app and notification permission in iOS Settings. Local reminders are scheduled for 8:00, 12:00, and 19:00.

When are video ads shown?

Free use includes one ad-free new entry per day, restored at midnight. After that allowance is used, a non-personalized rewarded video loads only when you choose it. Completing it grants three additional entries. Ads are never inserted automatically, editing and deletion do not consume credits, and supporter members have ad-free unlimited entries. Report an inappropriate or age-inappropriate ad from Settings → Privacy → Report an inappropriate ad.

Can I restore a support purchase?

The three one-time support purchases are consumables and are not restorable. Monthly and annual supporter memberships are auto-renewable subscriptions and can be restored with the in-app Restore Purchases button. You can cancel or change a plan in Apple Account subscription management.

Can I move my diary to another device?

The app does not currently provide its own cloud sync or export. Migration may depend on the state of your iOS backup and restore.

Medical notice

This app supports personal recording and reflection. It is not a medical device and does not diagnose, treat, prescribe, or assess emergencies.

If you experience a sudden severe headache, weakness or numbness, trouble speaking, a seizure, or a change in consciousness, stop using the app and seek appropriate medical or emergency assistance.

Related pages

Last updated: August 10, 2026